Sunday, 20 October 2019

MTN Planned Charges For USSD Transactions

MTN network service providers have sent notices to their customers of the new charge.
MTN Planned Charges For USSD Transactions
Customers who use unstructured supplementary service data (USSD) channels to access banking services would have to pay new charges of #4 for every 20 seconds as from October 21.
This is the structure of the message sent to all MTN users earlier today “Please note that from Oct 21, we will charge N4 per 20 seconds for USSD access to banking services. Thank you,” 
Banking services were introduced on USSD channels to ensure easier access to banking services.
Before now, telcos charged customers per USSD session, this charges differs across networks and the highest seems to be N20 per session.
However, this new charge would mean that customers will be charged N12 for every minute spent on the USSD channel.
Although this new development has Sprout reactions from customers and they have taken to social media to express their feelings.
Even Some customers went as far as sending messages to their banks to know how genuine the information is and some banks have responded saying their charges remain unchanged.
This is access bank tweet in response to their costumers enquiries“Our fees and charges on the USSD service remain unchanged and all our services are available,”

Never forget to promote and recommend this post to others, Remember sharing is caring. For other suggestions and queries that are not related to this post, kindly reach us on  WhatsApp with this number +2348069655568. !

SHARE THIS

0 comments: